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We’re here to help, 24/7
- Whether you have a small company that would benefit from a flexible IT partner or you run a large IT enterprise that requires scalability to support your infrastructure, DataSol’s 24/7 IT Help Desk will maximize your up-time, reduce costs and provide a single point of contact from request to resolution.
Let us handle the Help Desk for you
When you partner with us, you get:
- Trained and certified US-based, in-house staff
- Remote access and troubleshooting capabilities
- Support for a variety of technologies
- Help desk ticketing and reporting system with real-time tracking
- Web-based incident reporting and status tools for end users
- Available on-site escalation
DataSol’s IT Help Desk provides your team members with a single point of contact for diagnosis and repair of any device covered by the service agreement, plus built-in SLA’s provide maximum assurance that you will receive the best customer care possible.
No job is too big or too small
Our help desk solution is not only a great convenience for companies with a single location, but it’s an absolute advantage to companies with a workforce distributed over a broad geographic area.
Give us a call to see how we can customize a solution for you (716) 320-5800.
Already a customer?
Access your Help Desk portal by visiting our Support page here.
