IT Support Services
What Can We Help You With Today?
Our service and support teams are ready to answer your IT questions and support requests.
Standard business hours are 9 AM EST to 8 PM EST Monday through Friday. After hours and custom support times are available by request during account set up. We’re equipped with Remote Desktop Support capabilities so we can take over and drive so you don’t have to.
To reach a Support Engineer in your area call us:
Virginia – (703) 821-2018
New York – (716) 320-5800
You may also send us an email at firstname.lastname@example.org and one of our Support Engineers will get back to you in a timely fashion.
Access Your Support Portal
If you are an existing Technical Services client and have your Corporate Support Login, please log in to your Support Portal at http://support.datasol.com/user. There you will be able to access:
- Fully populated Active Directory database
- Complete integration with your PC asset tags
- Email based ticket tracking
- Customized update and approval paths
- Asset tracking solutions
- Problem Management
- Incident Reporting
- SLA (Service Level Agreement) Requirements
- Full Reporting Subsystem
Let us customize a support system for your company today!